Alumni UK Skills Series

Free online webinars to support your professional development

Register now

Alumni UK is pleased to offer a free professional skills series to all our members. This series of online webinars is designed to support your professional development by focusing on critical skills such as leadership, strategic communication and intercultural collaboration. The webinars will be delivered regularly throughout the year.

What is Alumni UK?

Alumni UK is a global community of people who studied with a UK university as an international student. Grow your worldwide professional network, continue learning and share your experience and expertise with others. Find resources to develop your career and new opportunities to help you succeed.  

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Alumni UK Skills Series - November webinars

Handling Challenging Situations 2: Conflict Handling Approaches and Generating Solutions 

Thursday 27 November, 1:00 - 2:00pm GMT

Explore how to choose effective approaches to handling conflict and propose realistic solutions. Learn how to assess the situation, select the right response and use the right problem-solving techniques to reach outcomes that support strong working relationships. 

 

 

Delivering Service Excellence: Mapping the Customer Journey

Wednesday 03 December, 12:00 - 1:00pm GMT

Every customer interaction shapes how people experience your organisation. See how customer journey mapping is a tool to improve service quality by seeing processes from the customer’s perspective. By identifying touchpoints and analysing key ‘moments of truth', you can spot opportunities to enhance efficiency, effectiveness and emotional impact.

 

New webinars will continue to be added throughout the year

Register for the Skills Series

Please register by 9am GMT on Wednesday 26 November 2025 for Handling Challenging Situations 2 

Please register by 9am GMT on Tuesday 9 December 2025 for Delivering Service Excellence

By registering, you’ll unlock access to Alumni UK

Alumni UK is the global network for international graduates of a UK education. By joining Alumni UK, you can grow your worldwide professional network, continue learning and share your experience and expertise with others. Find resources to develop your career and new opportunities to help you succeed.  

Who is eligible to join Alumni UK?

Alumni UK is for anyone who studied with a UK university as an overseas student. You need to have spent at least one term at a UK higher education institution enrolled on a credit-bearing course. This includes transnational or online education, and final year students.

Join Alumni UK today to:

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Attend exclusive networking events and masterclasses

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Access resources and opportunities to advance your career

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Connect with other alumni and grow your professional network

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Showcase your skills on a global stage

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Give your CV an edge with free trainings and industry insights